Return Policy

Thank you for choosing the iSatori experience!

60-DAY MONEY-BACK GUARANTEE

YOUR PURCHASES (AND TOTAL SATISFACTION) ARE GUARANTEED BY OUR 60-DAY 100% MONEY-BACK OFFER!

iSatori Technologies is committed to providing you with exceptional products and Total Solutions to help you achieve your best body ever. We want you to feel confident about your purchase from iSatori and would like to help you resolve any purchase problem as quickly as possible. We hope the information below will help answer some of your questions.

iSatori Direct/Online “Total Satisfaction” Money-Back Guarantee

If you decide you are not 100% satisfied with your purchases made direct, either by phone or online from iSatori, simply return the unused portion with valid proof of purchase within 60 days from the date of purchase. This will enable us to offer you a prompt refund for the value of the returned merchandise. We are proud to offer this no-risk guarantee to all (and only) first-time purchasers of iSatori products.

Returns and Refund Process

To speed your refund or exchange, simply follow these instructions.

1. For all direct returns, please contact customer service by email at info@isatoritech.com or phone at 1-866-688-7679 to receive a Credit Returns Authorization (CRA) number. PLEASE NOTE: NO RETURNS WILL BE ACCEPTED WITHOUT A VALID PROOF OF PURCHASE, USED (OR UNUSED) PRODUCT, AND A CRA NUMBER. Returns must be received within 10 days from the issuance of the CRA number. We recommend that products be returned via a service that offers a tracking system to ensure confirmed delivery. iSatori does not offer a refund of shipping. We refund only the total value of actual merchandise.
2. Complete the form on the back of the invoice and enclose it with your return.
3. Please attach original proof of purchase (e.g., sales receipt). Returns will not be approved without a CRA number and original proof of purchase.
4. Retain a copy of this packing slip/invoice for your own records (until you receive your refund or replacement).
5. Securely repack your item(s) in the original packaging materials and box if possible. Remember to include all product(s) and this form.
6. For your protection, you may want to return (ship) the package insured via UPS or regular USPS Mail.
   
   Ship all returns to:
   
   

   ISATORI
   C/O Returns Dept.
   15000 W. 6th Ave., Ste. 202
   Golden, CO 80401-5047
   USA
   
   

7. We will refund shipping and handling charges if the item(s) is damaged, defective, or shipped as a result of our error.

(Upon receipt of your package, we will notify you via email or phone that the return has been processed.)